Enterprise Hospitality in Riviera Nayarit: Taking Back Control of Your Inventory

Direct hotel booking engine

If you are a Director of a Hotel Group or Real Estate Developer in the Nuevo Vallarta or Punta Mita area, you know the hidden pain behind a “Sold Out”: Commissions.

Filling the hotel is good news, but when you check the P&L (Profit & Loss) and realize that 70% of those bookings came through Booking.com or Expedia, and you had to pay between 18% and 25% in commissions, the joy fades. Basically, you are working a quarter of the year just to pay the OTAs (Online Travel Agencies).

The problem isn’t using OTAs; they are a necessary marketing channel (the famous impact of the billboard effect on direct bookings). The problem is depending on them because your own technology is deficient.

A direct hotel booking engine is not just installing a WordPress plugin on your website. For a group billing millions of dollars, it is a critical transactional system that must offer a User Experience (UX) as fluid and secure as Amazon’s. If your website takes 3 seconds longer than Expedia, you lose the sale.

At Koud, we help hospitality giants build their own digital infrastructure to recover that profit margin.

Centralized Multi-Property Management

The challenge for groups in Nayarit is diversity. They have a business hotel in Tepic, an All-Inclusive in San Blas, and ultra-luxury villas in Punta Mita.

Usually, each property operates as an island, with disconnected PMS (Property Management Systems).

The Koud Solution: A Unified Digital Brain.

We develop centralized architectures where the inventory of all your properties lives in a single master database.

• Real-Time Availability: If the Presidential Villa is sold on the direct channel, it automatically closes on Airbnb and Expedia in milliseconds (avoiding dreaded overbooking).
• Pricing Strategy (Revenue Management): You can apply complex business rules at the group level. “If occupancy in Nuevo Vallarta exceeds 90%, increase the price by 15% automatically.”

The Koud Solution: Your Own Technology (Intellectual Property)

Many hotels fall into the trap of hiring a generic Hotel SaaS (Software as a Service). It seems cheap at first, but it has two deadly problems:

1. Hidden Commissions: Many charge a fee per booking, on top of the monthly rent.
2. Data Hijacking: You don’t own the detailed guest information.

By developing your own ecosystem with Koud, you own the code and, most importantly, the Data.

You know that Mr. Smith prefers feather pillows and travels every February. That information is gold for your direct marketing (CRM), allowing you to send him a personalized offer before he searches on Expedia.

Financial Comparison:

Integration with Real Estate (Timeshare/Condo Sales)

In Riviera Nayarit, the game isn’t just renting rooms; it’s selling properties. The hybrid model (Hotel + Residences) is king.

Standard commercial software doesn’t know how to handle this. A normal PMS doesn’t understand what a “fractional owner” or a “timeshare sales tour” is.

At Koud, we develop systems that track the full Customer Lifetime Value (CLTV):

1. Arrives as a Guest (Hotel).
2. The system alerts the sales team (CRM) that they are a qualified prospect (High Net Worth).
3. Invited to a sales breakfast.
4. Becomes an Owner.
5. The system manages their usage weeks and unit maintenance.

Everything in a single platform, without scattered spreadsheets.

Frequently Asked Questions

Can you integrate with electronic locks and home automation?

Yes. We are experts in IoT (Internet of Things). We can integrate your custom App so the guest uses their phone as a room key (Keyless Entry) and controls the air conditioning, elevating the luxury experience.

Is it safe to process payments directly?

Absolutely. We integrate banking payment gateways (Stripe, PayPal, Mexican Banks) complying with PCI-DSS regulations. The money lands directly in your account, without intermediaries holding your funds for weeks.

How long does it take to develop a proprietary booking engine?

A functional and secure MVP can be ready in 4-5 months. However, being modular, we can release functionalities progressively while you continue operating.

Conclusion

In the luxury market, exclusivity must also be digital. You cannot offer 5-star service with 3-star technology.

Stop renting your future to OTAs. Build your own channel, own your data, and increase your group’s profitability.

Ready to stop paying millions in commissions?

Develop your own booking ecosystem.